CURRICULUM
VITAECURRICULUM
VITAE
Bonnie Kaplan is President of Kaplan Associates and on the faculties of Yale University and the University of Illinois at Chicago. Her research and consulting concern people's responses to new technologies as well as related social and ethical issues. Author of numerous publications, she also consults to firms in the healthcare industry, government agencies, medical centers, and universities.
She is a founder and chair of two working groups at Yale University, heads the International Medical Informatics Association Working Group on Social and Organizational Issues, and led the American Medical Informatics Association's task force on Consumer Health Informatics.
Dr. Kaplan is a Lecturer in Medical Informatics at the Yale School of Medicine and teaches Yale College courses on ethical and policy issues concerning new technologies, as well as an Adjunct Clinical Professor of Biomedical and Health Information Sciences at the University of Illinois at Chicago. She holds PhD from the University of Chicago and a BA degree from Cornell University. She is a Fellow of the American College of Medical Informatics and the recipient of the American Medical Informatics Association President's Award.
Below you can link to a longer biographical sketch or to a full CV.
Bonnie Kaplan, PhD, FACMI, is a Lecturer at Yale School of Medicine and teaches Yale College courses on social, ethical, and policy issues concerning new technologies, as well as an Adjunct Clinical Professor of Biomedical and Health Information Sciences at the University of Illinois at Chicago. In addition, she is a faculty affiliate of the Information Society Project at the Yale Law School.
She is an authority on people's reactions to new technologies in health care and on evaluating applications of computer information systems. She specializes in change management, benefits realization, and identifying and addressing clinician and patient concerns. She also addresses related social and ethical issues concerning new technologies.
Her clients include the US Department of Veterans Affairs (VA) and the US National Institute of Standards and Technology (NIST); the Universities of Chicago, Cincinnati, Pittsburgh, Vermont, and Washington; Yale, Boston, Oregon Health Sciences, and Johns Hopkins Universities; and Massachusetts General Hospital, Michael Reese Hospital and Medical Center, and the Institute of Living; and the Connecticut Academy of Science and Engineering. Her international clients include the Alberta Heritage Foundation for Medical Research, and the UK Department of Health. She also consults to firms in the healthcare industry and serves on their advisory boards
Dr. Kaplan is the author of more than 70 refereed papers and book chapters, as well as numerous other articles and publications. She wrote invited chapters in the most important books on evaluating information systems in health care. Her most recent publications concern ethical issues in telehealth; multidisciplinary approaches to healthcare information technologies; implications of virtual reality in healthcare; a review of people, organizational, and social issues in medical informatics; and a volume of edited papers on research in Information Systems.
A frequent speaker at international conferences, Dr. Kaplan was invited to be the first in the University of Illinois at Chicago 2003-2004 Distinguished Lecture Series in Health Informatics. She was keynote speaker at e-Health 2002, the annual meeting of COACH (Canada’s Health Informatics Association) and CIHI (the Canadian Institute for Health Information), where she also taught a tutorial on culture, change management, and evaluation, as she often does at the annual American Medical Informatics Association Symposium. During the 2006-2007 academic year, her speaking invitations also included the 2006 Spring Congress of the American Medical Informatics Association, the Ontario Hospital Association HealthAchieve annual conference, the Pacific Edge E-Health Innovations at the Kay-Claremont Graduate University Symposium, and seminars at the University of Miami and VA Healthcare System Dialogues in Research Ethics, the Decision Systems Group of the Brigham and Women’s Hospital and the Center for Biomedical Informatics at Harvard Medical School, and the business schools at Bentley College and at Worcester Polytechnic Institute.
She was a Program Chair of the 2004 conference on Relevant Theory and Informed Practice: A 20 Year Retrospective on IS Research, sponsored by the International Federation for Information Processing (IFIP) Working Group 8.2, The Interaction of Information Systems and the Organization, and an editor of the resulting book. She chairs the International Medical Informatics Association Working Group-13: Organizational and Social Issues. A member of the Yale Interdisciplinary Center for Bioethics, she was founding chair of the Research Working Group on Technology and Ethics. Also at Yale, she founded and chairs the Whitney Humanities Center Working Group on Science, Technology, and Utopian Visions. Dr. Kaplan was an invited participant in George Washington University's Project on Forward Engagement Working Group on Evolutionary Secession. She served as project study manager for "Guidance for the Development of a Strategic Plan for Connecticut’s Stem Cell Research Program," produced by the Connecticut Academy of Science and Engineering, on behalf of the Connecticut Department of Public Health and the Connecticut Stem Cell Research Advisory Committee, in 2007.
Dr. Kaplan is a recipient of the American Medical Informatics Association President's Award and a Fellow of the American College of Medical Informatics.
Dr. Kaplan currently teaches at Yale University in the Medical Informatics postdoctoral program, Yale College Seminars, and in the Ethics, Policy, and Economics program. She also teaches on-line Biomedical and Health Information Sciences courses at the University of Illinois at Chicago. She has taught a variety of information systems courses in MBA and hospital administration programs. She holds a PhD from the University of Chicago and a BA from Cornell University.
August 2007
Full CV - Contents
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Ph.D. |
1983 |
University of Chicago, Department of History (History of Science). |
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Dissertation: "Computers in Medicine 1950-1980: The Relationship Between History and Policy." |
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M.A. |
1972 |
University of Chicago, Department of History (History of Science). |
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B.A. |
1971 |
Cornell University. Interdisciplinary mathematics and computer science. |
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Sigma Xi |
1995 |
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Fellow, American College of Medical Informatics |
2000 |
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President’s Award, American College of Medical Informatics |
2000 |
University of Illinois at Chicago Distinguished Lecturer in Health Informatics |
2004 |
PROFESSIONAL EMPLOYMENT HISTORY
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2005- |
Adjunct Clinical Professor, Biomedical and Health Information Sciences |
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1999- |
Member, Interdisciplinary Bioethics Project, Yale University, New Haven, CT. |
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1998- |
President, Kaplan Associates, Hamden, CT. |
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1997- |
Lecturer, Yale Center for Medical Informatics, Department of Anesthesiology,
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1998-2003 |
Senior Scientist, Medical Information Systems Unit, Boston University, Boston, MA. |
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1996-1997 |
Medical Informatics Consultant |
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1992-1997 |
Associate Professor, Computer Science/Information Systems, and
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1989-1992 |
Assistant Professor, Computer Science and Information Systems, The American University, Washington, DC. |
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1984-1989 |
Assistant Professor of Information Systems, and
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1976-1979 |
Project Manager and Programmer/Analyst, and Director, Biomedical Computer Education,
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1975-1976 |
Programmer/Analyst, Commercial Computer Services, Chicago. |
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1974 Summer |
Lecturer, Mathematics and Computer Science, Chicago State University, Chicago. |
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1973 Summer |
Programmer/Analyst, University of Chicago Hospitals and Clinics,
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1972 Summer |
Research Assistant, Computer History Project, Smithsonian Institution, Washington, DC. |
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1971 |
Programmer, Computer Activities Group, Cornell University, Ithaca, NY. |
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1970-1971 |
Operator, Computer Activities Group, Cornell University, Ithaca, NY. |
1 Kaplan, B., Truex, D.P. III, Wastell, D., Wood-Harper, A.T., and DeGross, J.I., (eds.) Information Systems Research: Relevant Theory and Informed Practice, London: Kluwer Academic Publishers, 2004.
1 Kaplan, B., "User Acceptance of Medical Computer Applications: A Diffusion Approach". In study guide accompanying "Computers in Clinical Practice: An Introduction," a Video Clinic produced by William Riley Productions for the American Medical Association, 1983. (Republication of RP 2.)
2 Brown, B., Harbort, B., Kaplan, B., "Management Issues in Automating Medical Systems," Computers in Clinical and Biomedical Engineering, ed. L.R. Karanja, Brea, Cal.: Quest Publishing Co., 1983. (Republication of J 1.)
3 Kaplan, B., "The Influence of Medical Values and Practices on Medical Computer Applications," Use and Impact of Computers in Clinical Medicine, eds. J.G. Anderson and S.J. Jay, New York: Springer Verlag, 1987. (Republication of P 6.)
4 Kaplan,B. and Duchon, D., "Job-Related Responses to a Clinical Laboratory Computer Information System Seven Months Post Implementation," Social, Ergonomic and Stress Aspects of Work with Computers, eds. G. Salvendy, S.L. Sauter, and J.J. Hurrell, Jr., Amsterdam: Elsevier, 1987.
5 Kaplan, B., "Models of Change and Information Systems Research," Information Systems Research: Contemporary Approaches and Emergent Traditions, eds. H.-E. Nissen, H. K. Klein, and R. Hirschheim, Amsterdam: North Holland, 1991. (Revised republication of RP 10.)
6 Kaplan, B. and Maxwell, J.A., "Qualitative Research Methods for Evaluating Computer Information Systems," Evaluating Health Care Information Systems: Approaches and Applications, eds. J.G. Anderson, C.E. Aydin, and S.J. Jay, Thousand Oaks, Cal.: Sage, 1994.
7 Kaplan, B. "Organizational Evaluation of Medical Information Systems," Evaluation Methods in Medical Informatics, C.P. Friedman and J.C. Wyatt, NY: Springer, 1997.
8 Kaplan, B. "Reducing Barriers to Physician Data Entry for Computer-Based Patient Records," Health Information Management Forms, Checklists, Guidelines, Policies & Procedures, Aspen, 1998. (Republication of excerpts from J 6.)
9 Kaplan, B., Truex, D.P. III, Wastell, D., and Wood-Harper, A.T., "Young Turks, Old Guard, and the Conundrum of the Broken Mold: A Progress Report on Twenty Years of Information Systems Research," Information Systems Research: Relevant Theory and Informed Practice, eds. B. Kaplan, D. P. Truex, I II, D. Wastell, A. T. Wood-Harper, and J.I. DeGross, London: Kluwer Academic Publishers, 2004, pp. 1-18.
10 Kaplan, B., "Qualitative Evaluation in Consumer Health Informatics," Consumer Health Informatics, eds. D. Lewis, G. Eysenbach, R. Kukafka, P.Z. Stavri, and H. Jimison, NY: Springer, 2005, pp. 85-96.
11 Kaplan, B. and Maxwell, J.A., "Qualitative Research Methods for Evaluating Computer Information Systems," Evaluating the Organizational Impact of Healthcare Information Systems, 2nd edition, eds. J.G. Anderson, C.E. Aydin, and S.J. Jay, Newbury Park, Cal.: Sage, 2005, pp. 30-55.
12 Kaplan, B., "Combining Qualitative and Quantitative Methods in IS in Health Care Revisited," E-Health Systems Diffusion and Use: The Innovation, the User and the Use IT Model, eds. R.W. Schuring and A.M. Spil, Idea Group Publishing, 2006, pp. 198-211.
REFEREED JOURNAL PUBLICATIONS (J)
1 Brown B., Harbort, B., Kaplan, B., "Management Issues in Automating Medical Systems," Journal of Clinical Engineering, 8(1): 23-30, January-March, 1983. (Reprinted in BC 2.)
2 Kaplan, B., "The Medical Computing 'Lag': Perceptions of Barriers to the Application of Computers to Medicine," International Journal of Technology Assessment in Health Care 3(1): 123-136, 1987.
3 Kaplan, B., "Initial Impact of a Clinical Laboratory Computer System: Themes Common to Expectations and Actualities," Journal of Medical Systems, 11(2/3): 137-147, 1987. (Republication of RP 6.)
4 Kaplan, B. and Duchon, D., "Combining Qualitative and Quantitative Approaches in Information Systems Research: A Case Study," Management Information Systems Quarterly, 12(4): 571-586, December 1988.
5 Meredith, J., Raturi, A., Amoako-Gyampah, K., and Kaplan, B., "Alternative Research Paradigms in Operations Management," Journal of Operations Management, 8(4): 297-326, October, 1989.
6 Kaplan, B., "Reducing Barriers to Physician Data Entry for Computer-Based Patient Records," Topics in Health Information Management 15(1): 24-34, August 1994.
7 Kaplan, B., "The Computer Prescription: Medical Computing, Public Policy, and Views of History," Science, Technology, and Human Values 20(1): 5-38, Winter 1995.
8 Kaplan, B., "Objectification and Negotiation in Interpreting Clinical Images: Implications for Computer-Based Patient Records," Artificial Intelligence in Medicine 280: 439-454, October 1995.
9 Kaplan, B. and Morelli, R., "Involving Students in Evaluating the Acceptability of Computer Information Systems," The Journal for Computing in Small Colleges 11(4): 38-46, March 1996.
10 Kaplan, B., and Lundsgaarde, H. P., "Toward an Evaluation of a Clinical Imaging System: Identifying Benefits," Methods of Information in Medicine, 35: 221-229, September 1996.
11 Kaplan, B., "Addressing Organizational Issues into the Evaluation of Medical Systems," JAMIA (Journal of the American Medical Informatics Association), 4(2): 94-101, March-April, 1997.
12 Kaplan, B., Brennan, P. F., Dowling, A. F., Friedman, C. P., and Peel, V. "Towards an Informatics Research Agenda: Key People and Organizational Issues," JAMIA (Journal of the American Medical Informatics Association), 8(3): 234-241, May-June, 2001.
13 Kaplan, B. and Brennan P.F., "Consumer Informatics Supporting Patients as Co-producers of Quality," JAMIA (Journal of the American Medical Informatics Association), 8(4): 309-316, July-August, 2001.
14 Sim, I. et al., "Clinical Decision Support Systems for Evidence-Based Medicine: Recommendations and Action Items," JAMIA (Journal of the American Medical Informatics Association), 8(6): 527-534, November-December, 2001.
15 Kaplan, B., "Evaluating Informatics Applications—Review of the Clinical Decision Support Systems Evaluation Literature,"International Journal of Medical Informatics, 64(1): 15-37, 2001.
16 Kaplan, B., "Evaluating Informatics Applications—Social Interactionism and Call for Methodological Pluralism," International Journal of Medical Informatics, 64(1): 39-56, 2001.
17 Glanz, K., Shigaki, D., Farzanfar, R., Pinto, B., Kaplan, B., and Friedman, R.H.,"Participant Reactions to a Computerized Telephone System for Nutrition and Exercise Counseling," Patient Education and Counseling, 49(2): 157-163, 2002.
18 Kaplan, B., Farzanfar, R., Friedman, R.H., "Personal Relationships with an Intelligent Interactive Telephone Health Behavior Advisor System: A Multimethod Study Using Surveys and Ethnographic Interviews," International Journal of Medical Informatics, 71(1): 33-41, 2003.
19 Kaplan, B., Shaw, N., "Future Directions In Evaluation Research: People, Organizational, and Social Issues," Methods of Information in Medicine, 43(3-4): 215-231, 2004.
20 Chiasson, M., Reddy, M., Kaplan, B. , and Davidson, E., "Bridging the Gap: Opportunities and Challenges for Integrating Information Systems and Medical Informatics Research," International Journal of Medical Informatics, 76S:S89-S97, 2007.
21 Kaplan, B., Litewka, S., "Ethical Challenges of Telemedicine and Telehealth,," Cambridge Quarterly of Healthcare Ethics, (in press).
1 Kaplan, B., "Development and Acceptance of Medical Information Systems: An Historical Overview," Journal of Health and Human Resources Administration, Special Issue on Medical Information Systems 11(1): 9-29, Summer 1988.
2 Kaplan, B. and Shaw, N.T., "People, Organizational, And Social Issues: Evaluation as an Exemplar" Yearbook of Medical Informatics, ed. R. Haux and C. Kulikowski. Stuttgart: Shattauer, 2002, pp. 91-102.
(papers refereed, printed in full, and presented)
1 Brown, B., Harbort, B., Kaplan, B., Maxwell, J., "Guidelines for Managing the Implementation of Automated Medical Systems," Proceedings: Fifth Annual Symposium on Computer Applications in Medical Care, ed. H.G. Heffernan. Silver Spring: IEEE Computer Society Press, 1981.
2 Kaplan, B., "User Acceptance of Medical Computer Applications: A Diffusion Approach," Proceedings: Sixth Annual Symposium on Computer Applications in Medical Care, ed. B.I. Blum. Silver Spring, Md.: IEEE Computer Society Press, 1982. (Republished in BC 1.)
3 Kaplan, B., "The Computer as Rorschach: Implications for Management and User Acceptance," Proceedings: Seventh Annual Symposium on Computer Applications in Medic al Care, ed. R.E. Dayhoff, Silver Spring, Md.: IEEE Computer Society Press, 1983.
4 Kaplan,
B., "An Interdisciplinary Approach to Human Factors in Computer System
Development," Trends in Ergonomics/Human Factors, Vol. II, eds.
R. Eberts and C.G. Eberts, Amsterdam: North-Holland, 1985.
5 Kaplan, B., "Barriers to Medical Computing: History, Diagnosis, and Therapy for the Medical Computing 'Lag'," Proceedings: Ninth Annual Symposium on Computer Applications in Medical Care, ed. M.J. Ackerman, Silver Spring, Md.: IEEE Computer Society Press, 1985.
6 Kaplan, B., "Impact of a Clinical Laboratory Computer System: Users' Perceptions," Medinfo 86: Fifth Congress on Medical Informatics, eds. R. Salamon, B.I. Blum, J.J. Jřrgensen, Amsterdam: North-Holland, 1986.
7 Kaplan, B., "Initial Impact of a Clinical Laboratory Computer System: Themes Common to Expectations and Actualities," Proceedings: Twentieth Annual Hawaii International Conference on System Sciences, 1987. (Republished in J 3.)
8 Kaplan, B. and Duchon, D., "Combining Qualitative and Quantitative Approaches to Information Systems Research: A Case Study," Proceedings: Ninth Annual International Conference on Information Systems, Minneapolis, Minnesota, December 1988. (Long abstract of J 4.)
9 Kaplan, B. and Duchon, D., "A Job Orientation Model of Impact on Work Seven Months Post Implementation," Medinfo 89: Sixth Conference on Medical Informatics, eds. B. Barber, D. Cao, D. Qin, and G. Wagner, Amsterdam: North-Holland, 1989.
10 Kaplan, B. and Duchon, D., "Combining Methods in Evaluating Information Systems: Case Study of a Clinical Laboratory Information System," Proceedings: Thirteenth Annual Symposium on Computer Applications in Medical Care, ed. L.C. Kingsland, III, Silver Spring, Md.: IEEE Computer Society Press, 1989.
11 Kaplan, B., "Models of Change and Information Systems Research," Information Systems Research Arena of the 90s, eds. H.-E. Nissen, H. K. Klein, and R. Hirschheim, Copenhagen, 1990. (Revised for BC 6.)
12 Wardle, C.E., Wallace, D.R., Khorramshagol, R., McGuire, E.G., and Kaplan, B., "SQA Standards and Total Quality Management," Proceedings: Ninth Annual Pacific Northwest Software Quality Conference, Portland, Oregon, October 1991.
13 Kaplan, B., "National Health Service Reforms: Opportunities for Medical Informatics Research," Medinfo 92: Seventh Conference on Medical Informatics, eds. K.C. Lun at al., Amsterdam: Elsevier Science Publishers, 1992.
14 Anderson, J.G., Aydin, C.E., and Kaplan, B., "An Analytical Framework for Measuring the Effectiveness/Impacts of Computer-Based Patient Record Systems," Proceedings: Twenty-Eighth Hawaii International Conference on Systems Science, eds. J.F. Nunamaker and R.H. Sprague, Jr., Los Alamitos, Cal: IEEE Computer Society Press, 1995.
15 Kaplan, B., "An Evaluation Model for Clinical Information Systems: Clinical Imaging Systems," Medinfo 95: Eighth World Congress on Medical Informatics, eds. R.A. Greenes, H.E. Peterson, D.J. Protti, Edmonton, Alberta: Healthcare Computing and Communications Canada, 1995.
16 Lowe, H. J. et al., "Image Engine: An Integrated Multimedia Clinical Information System," Medinfo 95: Eighth World Congress on Medical Informatics, eds. R.A. Greenes, H.E. Peterson, D.J. Protti, Edmonton, Alberta: Healthcare Computing and Communications Canada, 1995.
17 Kaplan, B., "A Model Comprehensive Evaluation Plan for Complex Information Systems: Clinical Imaging Systems as an Example," Proceedings: Second European Conference on Information Technology Investment Evaluation, eds. A. Brown and D. Remenyi, Birmingham, England: Operational Research Society, 1995.
18 Kaplan, B., "Fitting System Design to Work Practice: Using Observation in Evaluating A Clinical Imaging System," Proceedings: Americas Conference on Information Systems, Volume IV: Information Systems--Collaboration Systems and Technology, and Organizational Systems and Technology, eds. M.K. Ahuja, D.F. Galletta, H.J. Watson, Pittsburgh: Association for Information Systems, 1995.
19 Kaplan, B. and Morelli, R., "Evaluating the Acceptability of an Expert System in a Hospital," Proceedings: Americas Conference on Information Systems, ed. J.M. Carey, Pittsburgh: Association for Information Systems, 1996.
20 Kaplan, B. and Morelli, R., "Preliminary Results from a Social Interactionist Evaluation of a Medical Expert System," Proceedings: Seventeenth International Conference on Information Systems, Cleveland, OH, December 1996.
21 Kaplan, B., Lau, F., Aarts, J., and Forsythe, D.E., "Panel -Information Systems Qualitative Research in Health Care," Information Systems and Qualitative Research, eds. A.S. Lee, J. Liebenau, and J.I. DeGross, IFIP Transactions, London: Chapman & Hall, 1997.
22 Kaplan, B., Morelli, R., and Goethe, J., "Preliminary Findings from an Evaluation of the Acceptability of an Expert System in Psychiatry," Extended Proceedings (CD-ROM): AMIA Symposium (formerly SCAMC: Twenty-First Annual Symposium on Computer Applications in Medical Care), ed. D.R. Masys, Bethesda, Md.: American Medical Informatics Association, 1997.
23 Heathfield, H, Aarts, J, Anderson, J, Kaplan, B, and Peel, V. "The Evaluation of Large Scale Health Information Systems: Theory and Practice," Extended Proceedings (CD-ROM): AMIA Symposium (formerly SCAMC: Twenty-First Annual Symposium on Computer Applications in Medical Care), ed. D.R. Masys, Bethesda, Md.: American Medical Informatics Association, 1997.
24 Kaplan, B. "Social Interactionist Framework for Information Systems Studies: The 4Cs " IFIP WG8.2 & WG8.6 Joint Working Conference on Information Systems: Cu rrent Issues and Future Changes, eds. T.J. Larson, L. Levine, and J.I. DeGross, International Federation for Information Processing, 1998. Available at http://www.bi.no/dep2/infomgt/wg82-86/proceedings/
25 Kaplan, B., Farzanfar, R., and Fried man, R.H. "Research and Ethical Issues Arising from Ethnographic Interviews of Patients’ Reactions to an Intelligent Interactive Telephone Health Behavior Advisor System," New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work, eds. O. Ngwenyama, L. Introna, M. Myers, and J.I.DeGross, Boston: Kluwer Academic Publishers, 1999.
26 Kaplan, B., Farzanfar, R., and Friedman, R.H, "Ethnographic Interviews to Elicit Patients’ Reactions to an Intelligent Interactive Telephone Health Behavior Advisor System," Proceedings: AMIA Symposium, ed. N.M. Lorenzi, Bethesda, Md: American Medical Informatics Association, 1999
27 Kaplan, B., Liebenau, J., Myers, M.D., and Wynn, E., "Learning and Teaching Qualitative Methods: A View from the Reference Disciplines of Anthropology and History," Organizational and Social Perspectives Information Technology, eds. R. Baskerville, J. Stage, and J.I. DeGross, Boston: Kluwer Academic Publishers, 2000.
28 Aarts, J., Goorman, E., Heathfield, H., and Kaplan, B. "Successful Development, Implementation and Evaluation of Information Systems: Does Healthcare Serve as a Model for Networked Organizations?" Organizational and Social Perspectives Information Technology, eds. R. Baskerville, J. Stage, and J.I. DeGross, Boston: Kluwer Academic Publishers, 2000.
29 Kaplan, B., Aarts, J., Hebert, M., Klecun-Dabrowska, E., Lewis, D., Vimarlund V. "New Approaches To Evaluation: Alternatives To The Randomized Controlled Trial - Qualitative Appr oaches to Design and Evaluation: Theory and Practice," Medinfo 2001: Tenth Conference on Medical Informatics, eds. V. Patel, R. Rogers, and R. Haux, Amsterdam: IOS Press, 2001:1531.
30 Kaplan, B., Anderson, J.G., Jaffe, C., Leonard, K., Zitner, D. "New Approaches To Evaluation: Alternatives To The Randomized Controlled Trial - Quant itative Models for Evaluation," Medinfo 2001: Tenth Conference on Medical Informatics, eds. V. Patel, R. Rogers, and R. Haux, Amsterdam: IOS Press, 2001:1456.
31 Kaplan, B., Atkinson, C., Ellis, N., Jones, M., Klecun-Dabrowska, E., Teasdale, S., Wyatt, J. "Evaluation in the UK's National Health Service," Medinfo 2001: Te nth Conference on Medical Informatics, eds. V. Patel, R. Rogers, and R. Haux, Amsterdam: IOS Press, 2001:1529.
32 Kaplan, B., Kvasny, L., Sawyer, S., and Trauth, E. "New Words and Old Books: Challenging Conventional Discourses about Domain and Theory in Information Systems Research," Global and Organizational Discourse About Information Techno logy, eds. E. Wynn, E. Whitley, M. Myers, Boston, Dordrecht, London: Kluwer Academic Publishers, 2002, pp. 539-545.
33 Kaplan, B., "Deriving Design Recommendations Through Discount Usability Engineering: Ethnographic Observation and Thinking-Aloud Protocol in Usability Testing for Computer-Based Teaching Cases," Proceedings: AMIA Symposium, ed. M. Musen, Bethesda, Md: American Medical Informatics Association, 2003, pp. 346-350.
34 Barber, N., Brennan, P.F., Chiasson, M., Cornford, T., Davidson, E., Kaplan, B., and Klecun E. "Crossing Disciplinary Boundaries: Reflections on Information Systems Research in Health Care and the State of Information System," Information Systems Research: Relevant Theory and Informed Practice, eds. B. Kaplan, D. P. Truex, III, D. Wastell, A. T. Wood-Harper, and J.I. DeGross, London: Kluwer Academic Publishers, 2004, pp. 657-658.
35 Chiasson, M., Davidson, E., Kaplan, B., Ku kafka, R., and Kuperman, G.J., "Strangers in a Strange Land: Can IS Meet the Challenges and Opportunities of Research in Healthcare?" Proceedings: Americas Conference on Information Systems Pittsburgh: Association for Information Systems, 2004, in press.
36 Kaplan, B., Brennan, P.F., Morris M., Nov ek, J., Teasdale, S., and van der Lei, J., "Gender and Role Identity in IT Design and Use," Medinfo 2004: Eleventh Conference on Medical Informatics, eds. M. Stefanelli and C. Kulikowsky, 2004.
37 Chiasson, M., Davidson, E., Kaplan, B., Lau, F., Reddy, M., "Interdisciplinary Windows for Studying Information Systems in Healthcare: Challenges and Opportunities," Information Technology in Health Care, eds. P. Gorman and J. Aarts, 2004.
38 Atkinson, C., Kaplan, B., Larson, K., Martins, HMG, Lundell J., Harris, M., "Ubiquitous Computing for Health and Medicine" Designing Ubiquitous Information Environments: Socio-technical Issues and Challenges, eds. C. Sřrenson, Y. Yoo, K. Lyytinen, and J.I. DeGross, London: Kluwer Academic Publishers, 2005, pp. 355-358.
39 Kaplan, B., Elkin, P.L, Gorman, P, Koppel, R, Sites, F, Talmon, J., "Virtual Patients: Virtuality and Virtualization in Health Care" IFIP International Federation for Information Processing, Volume 236, Virtuality and Virtualization, eds. K. Crowston, S. Sieber, and E. Wynn. Boston: Springer, 2007, pp. 397-401.
40 Hsiung, R.C., Kufkafka, R., Kaplan, B., and Courtney, K.L, "Unintended Consequences of Consumer Health Informatics Innovations" Medinfo 2007: Twelfth World Congress on Health (Medical) Informatics, eds., A. McCray, H. Martin, and E. Coiera, Brisbane, Australia, 2007, (in press).
40 Talmon, T., Elkin, P., Reddy, M., and Kaplan, B., "Human Factors Engineering, Organisational and Social Issues, and Evaluation: The Three IMIA WGs Addressing the Success of Implementations of Health Information Applications" Medinfo 2007: Twelfth World Congress on Health (Medical) Informatics, eds., A. McCray, H. Martin, and E. Coiera, Brisbane, Australia, 2007, (in press).
42 Kaplan, B., Schreiber, R., Covvey H.D, Johnson C.D, and Marcy, T.W., "Workflow - The Grand, and Grander, Challenge" Proceedings: AMIA Symposium, ed., J. M. Teich, Bethesda, Md: American Medical Informatics Association, 2007, (in press).
(papers printed in full and presented)
1 Kaplan, B., "Interactive Computer Patient Data Entry and Analysis System for Radiation Therapy Clinical Trials," Proceedings: Third Annual Symposium on Computer Applications in Medical Care, ed. R.A. Dunn. Silver Spring, Md.: IEEE Computer Society Press, 1979.
2 Kaplan, B., "The Context of Medical Computer Software Systems Development: Medical User Needs and Expectations," Proceedings: Third Annual Symposium on Computer Applications in Medical Care, ed. R.A. Dunn. Silver Spring, Md.: IEEE Computer Society Press, 1979.
3 Kaplan, B., "Introducing Computer Concepts to Hospital Staff: An Educational Program," Proceedings: Fifth Annual Symposium on Computer Applications in Medical Care, ed. H.G. Heffernan. Silver Spring, Md.: IEEE Computer Society Press, 1981. (Presented at the Fourth Annual Symposium.)
4 Nobel, D. and Kaplan, B., "User-Oriented Approach to Developing and Interactive Computer System for a Laboratory," MEDCOMP '82: The First IEEE Computer Society International Conference on Medical Computer Science/Computational Medicine, Silver Spring, Md.: IEEE Computer Society Press, 1982.
5 Kaplan, B. et al., "An Interdisciplinary Approach to Project Management: A Panel," Proceedings: Sixth Annual Symposium on Computer Applications in Medical Care, ed. B.I. Blum. Silver Spring, Md.: IEEE Computer Society Press, 1982.
6 Kaplan, B., "The Influence of Medical Values and Practices on Medical Computer Applications," MEDCOMP '82: The First IEEE Computer Society International Conference on Medical Computer Science/Computational Medicine, Silver Spring, Md.: IEEE Computer Society Press, 1982. (Reprinted in BC 4)
7 Kaplan, B. and Nobel, D., "An Interdisciplinary Approach to User-Oriented Interactive Laboratory Computer System Development," Proceedings: First Annual Conference, the American Association for Medical Systems and Informatics, Silver Spring, Md.: IEEE Computer Society Press, 1982.
1 Kaplan, B., "Interactive Computer Patient Data Entry and Analysis System for Radiation Therapy Clinical Trials," Proceedings: The American Society of Therapeutic Radiologists' 21st Annual Meeting, International Journal of Radiation Oncology, Biology, Physics, 5(Supplement 2), October 1979.
2 Kaplan, B. and Duchon, D., "Job-Related Responses to a Clinical Laboratory Computer Information System Seven Months Post Implementation," Abridged Proceedings of the HCI International '87: Second International Conference on Human-Computer Interaction, Honolulu, Hawaii, August 1987.
3 Uhl, M., Duchon, D., and Kaplan, B., "Leader Member Agreement on Task Related Issues: A Test of LMX Predictions," National Academy of Management, August 1988.
4 Kaplan, B ., "The Computer Prescription: Medical Computing and Public Policy," Annual Conference, Society for the Social Studies of Science, Costa Mesa, California, November 1989.
5 Kaplan, B., "The Meaning of 'Information' in Information Systems," Annual Conference, Society for the Social Studies of Science, Gothenburg, Sweden, Augus t 1992.
6 Kaplan, B., "Reflections on Technology and Laboratory Work Concerning How 'the Same' is Truly Different," Annual Conference, Society for the Social Studies of Science, West Lafayette, Indiana, November 1993.
7 Kaplan, B., "From Text to 'What's There': Medical Images in the Computer-Based Patient Record," Annual Conference, Society for the Social Studies of Science, New Orleans, 1994.
8 Glanz, K., Shigaki, D., Farzanfar, R., Pinto, B., Kaplan, B., Friedman, R. H., "Participant Reactions to a Computerized Telephone Sys tem for Nutrition and Exercise Counseling," Annual Meeting, Society of Behavioral Medicine, Seattle, 2001.
9 Marcy, T.W., Michel, G., Connolly, S., Kaplan, B., Shiffman, R.N., and Flynn, B.S., "Methods Used to Develop a Decision Support System for Tobacco Use Counseling," American Society of Preventive Oncology, Bethesda MD, 2006.
1 Computers and the Human Spirit, by Sherry Turkle. Technology and Culture 27(4): 870-872, October 1986.
2 The Cybernetics Group, by Steve J. Heims. Technology and Culture 33 (4): 84 3-844, October 1992.
1 Kaplan, B., "The Computer as Rorschach: Implications for Management and User Acceptance," National Report on Computers and Health, Special Report, November 4, 1983.
2 Kaplan, B., "Pre-Installation Strategies: Setting the Social Stage for User Acceptance," National Report on Computers and Health, Special Report, January 28, 1983.
3 Kaplan, B., "'Peopleware' and Medical Information," Journal of the American Medical Association, 249(5): 574-576, February 4, 1983.
4 Kaplan, B., "In Education," Connections, American Medical Informatics Association Professional Specialty Group-20: Hospital/Medical Information Systems, 1(1): 2-3, October 1991.
5 Kaplan, B., "'Soft' Tools for Hard Problems," Minnesota Physician, 5(11): 20-21, February, 1992.
6 Kaplan, B., "Medical Systems Assessment: Interactionist Perspectives," Information Management Bulletin, 5(1-2): 9, Spring 1992.
7 Kaplan, B., "In Education," Connections, American Medical Informatics Association Professional Specialty Group-20: Hospital/Medical Information Systems, 1(2): 1, May 1992.
8 Kaplan, B., "TQM and IT: Information Serves Quality," Connections, American Medical Informatics Association Professional Specialty Group-20: Hospital/Medical Information Systems, January 1993.
9 Kaplan, B., "Information Technology and Three Studies of Clinical Work," ACM SIGBIO Newsletter, 15(2):2-5, May, 1995.
10 Kaplan, B., "Culture Counts," MD Computing 17(1):23-26, January/February, 2000.
11 Kaplan, B., "Computer Rorschach Test: What Do You See When You Look at a Computer? " Physicians and Computers 18(5):12-13, January 2001.
12 Kaplan, B., "Moving Forward by Looking Back: Learning to Manage Change from Historic Record Systems" Physicians and Computers 18(9):34-36, May 2001.
1 "'Peopleware': A Key to System Success," Michael Nathanson, Modern Healthcare, December 1982.
2 "Computerized Medical Records: The Promise of the Future," videotape produced by George Washington University Office of Continuing Medical Education, 1986.
3 Article: "Ethics and EHRs: Experts Weigh in on the Top 10 Areas to Watch," [Karen Jamrog], Electronic Health Records Briefing, 3(8): 1-3, August 2007.
4 Article:"Change Management," [Karen Jamrog], Electronic Health Records Briefing, in press.
1 " Clinical Applications of Computer Systems Said to Lag Due to Lack of Input by Physicians," Jonathan Murray, International Medical News Group. Appeared in Clinical Psychiatry News, Family Practice News, Internal Medicine News, Ob.Gyn. News, Pediatric News, Skin and Allergy News, January 1983.
2 "Computers on Medicine's Doorstep," Eric Batson, Postgraduate Medicine, July 1983.
3 "Tough Questions from MDs Parallel Gains at SCAMC," Computers and Medicine, November 1985.
4 "Experts Argue Use, Meaning of Artificial Intelligence," Milton Golin, American Medical News, December 13, 1985.
5 "The Ninth Annual Symposium on Computer Applications in Medical Care," Dean Hess, Respiratory Care, September 1986.
6 "Computer Confab Attendees Enjoy Some Quality Time," T. Foster, CAP Today, February 1993.
1 Integrated Academic Information Management System Project, National Library of Medicine, 1984. (Principle Investigator: Nancy Lorenzi, University of Cincinnati Medical Center).
2 Evaluation of User Acceptance of Medical Information Systems, Department of Veterans Affairs Medical Center, Washington, DC, 1991-1992. (Through Ruth Dayhoff).
3 Investigation of a Knowledge-Based Clinical Record, 1993. (Principle Investigator: G. Octo Barnett, Massachusetts General Hospital).
4 Biomedical Applications of High Performance Computing and Communications, National Library of Medicine, 1994. (Principle Investigator: Henry J. Lowe, University of Pittsburgh Medical Center).
5 A Research Plan to Evaluate the Systematic Research Overview Pilot, The Alberta Heritage Foundation for Medical Research, Dissemination Program, 1997-1998. (With Marilynne A. Hebert, Francis Lau, and Corrine Truman, through University of Alberta).
6 Proposal to Develop an Evaluation Plan for the VistA Imaging System, The Department of Veterans Affairs, 1997-1998 (Project Co-Principle Investigator, with Charles D. Flagle, Johns Hopkins University. Subcontract between Birch & Davis Associates, Inc. and Johns Hopkins University School of Hygiene and Public Health Subcontract 1523-001-S0-Hopkins).
7 Triggering 'Need to Know': Barriers To Learning Genetics, Maternal and Child Health, 1998 (Principle Investigator: Susan Hayflick, Oregon Health Science University, through Carol I. Barash, Genetics, Ethics, and Policy Consulting, Boston, MA).
8 Physical Activity Promotion for CHD (Coronary Heart Disease) Risk Reduction, National Institutes of Health, HL 55664, 1998 (Principle Investigator: Robert H. Friedman, Boston Medical Center, Boston University).
9 ATP Information Technology Infrastructure: Impacts on Healthcare, National Institute of Standards and Technology, 43NANB814418, 1998-1999 (Principle Investigator: Bonnie Kaplan).
10 Effectiveness and Cost Impact of a Telecommunications System in COPD, Department of Veterans Affairs, IIR97022, 1998-2001 (Principle Investigator: David W. Sparrow, Boston VA Medical Center and Boston University School of Medicine).
11 Impact of a Telecommunication System in Childhood Asthma, National Institutes of Health, 63280 NIH-NHLBI, 1999-20 03 (Principle Investigator: Robert H. Friedman, Boston Medical Center, Boston University).
12 Electronic Patient Records, UK Department of Health, Grant Number: 1213172 (Principle Investigator: Victor Peel, University of Manchester).
13 Physician Order Entry: Field Study of Success Factors, National Library of Medicine, R01 LM06942-01, May 1, 2000-April 30, 2004 (Principle Investigator: Joan S. Ash, Oregon Health Sciences University. Role: Consultant).
14 Integrated Model of Aging and Geriatric Education (IMAGE), Donald W. Reynolds Foundation, July 1, 2001-June 30, 2004 (Principle Investigator: Margaret Drickamer, Yale School of Medicine. Role: Consultant).
15 Development of a Longitudinal Qualitative Methods Manual and Quantitative Instrument for Evaluating Use of Multi-Contact eHealth Technologies by Patients and Consumers, Robert Wood Johnson Foundation, ID# 049137, September 1, 2003-August 31, 2004 (Principle Investigator: Ramesh Farzanfar, Boston Medical Center, Boston University. Role: Consultant).
16 An Evaluation Framework for e-Health Survey Applications Education, Robert Wood Johnson Foundation, ID# 049146, September 1, 2003-August 31, 2004 (Principle Investigator: Bryant T. Karras, University of Washington School of Medicine. Role: Consultant).
17 Effectiveness of a Telecommunications System in Asthma Management, Department of Veterans Affairs, Health Services Research and Development Service, IIR-01-054, January 1, 2004-December 31, 2007 (Principle Investigator: David Sparrow, Role: Co-Investigator: 15% Yr1-3, 10% Yr4.).
18 Usability Testing of a Clinical Decision Support System for Tobacco Use Treatment, National Institutes of Health Career Development Award, NCI 1 K07 CA102585-01 (Principle Investigator: Theodore W. Marcy, University of Vermont College of Medicine. Role: Consultant).
19 Guidance for the Development of a Strategic Plan for Connecticut's Stem Cell Research Program, Connecticut Academy of Science, on behalf of the Connecticut Department of Public Health and the Connecticut Stem Cell Research Advisory Committee, March-June, 2007. (Role: Project Study Manager).
1 Longitudinal Assessment of Effects of a Computer System on Perceptions and Work in Clinical Laboratories, University of Cincinnati University Research Council, 1985. (With Dennis Duchon and Ralph Katerberg.)
2 The Development of Artificial Intelligence Research in Medicine, University of Cincinnati College of Business Administration Summer Research Fellowship, 1987.
3 Requirements Analysis Interviewing, Quinnipiac College Grant-In-Aid, 1992.
4 Evaluation of a Clinical Imaging System: Benefits Realization, Quinnipiac College Grant-In-Aid, 1993.
5 Quality Improvement in Health Care, Quinnipiac College Miles Pharmaceuticals Faculty Summer Research Grant, 1993. (With William Harris and Patricia Anderson.)
6 Total Quality Management and Information Technology in Health Care, Quinnipiac College Grant-In-Aid, 1994.
7 Evaluation of Clinical Imaging Systems, Quinnipiac College Grant-In-Aid, 1995.
8 Factors in the Acceptability of an Expert System in a Psychiatric Clinic, Quinnipiac College Grant -In-Aid, 1996.
9 Factors in the Acceptability of an Expert System in a Psychiatric Hospital, Quinnipiac College School of Business Summer Research Grant, 1996.
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1980 |
Department of Medical Physics,
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1980 |
Department of Laboratory Animal Medicine,
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1981 |
Medical Physics Section, Department of Radiology,
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1984-1987 |
Department of Pathology and Laboratory Medicine,
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1 "Effects of Medical Culture on Adoption of Medical Computer Applications," 59th Annual Meeting, Central States Anthropological Society, April 1983.
2 "The Computer Prescription: Research and Adoption in Medical Computing," 25th Annual Meeting, Society for the History of Technology, October, 1983.
3 "An Interdisciplinary Approach to Human Factors in Computer System Development," Second Mid-Central Ergonomics/Human Factors Conference, June 1984.
4 "The Medical Computing 'Lag': Influences on Scientists' Creation of History," 60th Annual Meeting, History of Science Society, December 1984.
5 "The Medical Computing 'Lag': Perceptions of Barriers to the Application of Computers to Medicine," Annual Meeting, International Society of Technology Assessment in Health Care, May 1986.
6 "Evaluating Health Care Information Systems: A Multi-Method Approach," panelist at Sixteenth Annual Symposium on Computer Applications in Medical Care, November 1992.
7 "Overcoming Barriers to the Implementation of Electronic Medical Record Systems: Models of Change and Evaluation Strategies," American Medical Informatics Association Spring Congress, May, 1993.
8 "Evaluating the Organizational Impact of Computer-Based Medical Information Systems," Seventeenth Annual Symposium on Computer Applications in Medical Care, October-November 1993. Co-presented with J.G. Anderson and C.E. Aydin. Tutorial session.
9 "A Workshop on Two Techniques for Qualitative Data Analysis: Interviewing and Evaluation," Fourteenth Annual International Conference on Information Systems, December 1993.
10 "History as Myths and Legends," panelist on "After Modernity? (Post-Something): (Re) Interpreting Social Phenomena in Organizations and Implications for Information Technology," IFIP WG8.2 Working Conference on Information Technology and New Emergent Forms of Organizations, August 1994.
11 "An Evaluation Model for Clinical Information Systems: Clinical Imaging Systems," poster session at Medinfo 95: Eighth World Congress on Medical Informatics, July 1995.
12 "Involving Students in Evaluating the Acceptability of Computer Information Systems," B. Kaplan and R. Morelli, First Annual Northeastern Small College Computing Conference, April 1996.
13 "The Study of Situated Clinical Practice: Multiple Approaches to Qualitative Research in Clinical Practice," panelist at American Medical Informatics Association Annual Symposium (formerly SCAMC: Twentieth Annual Symposium on Computer Applications in Medical Care), October 1996.
14 "Issues in MIS Health Care Technology: Is Current Research in MIS Covering the Areas the MIS Practitioners Consider Important?," panelist at Decision Sciences Institute 1996 Annual Conference, November 1996.
15 "Information Systems Qualitative Research in Health Care," panelist at IFIP WG8.2 Working Conference on Information Systems and Qualitative Research, May 1997.
16 "Undergraduate IS Curriculum and Content for the Coming Millennium," panelist at Third Annual Americas Conference on Information Systems, August, 1997.
17 "The Evaluation of Large Scale Health Information Systems: Theory and Practice," panelist at American Medical Informatics Association Annual Symposium (formerly SCAMC: Twenty-First Annual Symposium on Computer Applications in Medical Care), October 1997.
18 "Preliminary Findings from an Evaluation of the Acceptability of an Expert System in Psychiatry," B. Kaplan, R. Morelli, and J. Goethe, poster session at the American Medical Informatics Association Annual Symposium (formerly SCAMC: Twenty-First Annual Symposium on Computer Applications in Medical Care), October 1997.
19 "Using Multiple Methods in Studying Information Systems: Some Experiences," panelist at Eighteenth Annual International Conference on Information Systems, December 1997.
20 "History: A Retrospective Look for Prospective Insights", panelist at The American Medical Informatics Annual Symposium, November 1998.
21 "Hospitals as Networked Organizations?: How Healthcare Serves as a Model for Networked Organizations" panelist on, "Successful Development, Implementation and Evaluation of Information Systems: Does Healthcare Serve as a Model for Networked Organizations?" IS2000: The Social and Organizational Perspective on Research and Practice in Information Technology (IFIP WG 8.2 Working Conference 2000), June 2000.
22 "Evaluation in Consumer Health Informatics: Examples of Evaluations, How They Informed Their Projects, and How They Inform The Field," panelist at American Medical Informatics Association Annual Symposium, November 2000.
23 "Alternatives to the Controlled Trial: New Paradigms for Evaluation," panelist at American Medical Informatics Association Annual Symposium, November 2000.
24 "Evaluating the Impact of Health Care Information Systems," American Medical Informatics Association Annual Symposium, November 2001. Co-presented with J.G. Anderson. Tutorial session.
25 "When Technology Is Not Enough: Barriers & Drivers to Adoption of Technology," panelist at American Medical Informatics Association Annual Symposium, November 2002.
26 "Bio-Medical Informatics: Perspectives On Gender," panelist at American Medical Informatics Association Annual Symposium, November 2002.
27 "Evaluating the Impact of Health Care Information Systems," American Medical Informatics Association Annual Symposium, November 2002. Co-presented with J.G. Anderson. Tutorial session.
28 "New Words and Old Books: Challenging Conventional Discourses about Domain and Theory in Information Systems Research," panelist at Conference on Global and Organisational Discourse about Information Technology. (IFIP WG 8.2 Working Conference 2000), December 2002.
29 "Identifying People, Organizational, and Social Issues through Evaluation," American Medical Informatics Association Annual Symposium, November 2003. Co-presented with J.G. Anderson. Tutorial session.
30 "Development of A Computer Assisted Simulated Encounter For Interactive, Resident Physician Education About Elder Abuse And Other Geriatric Topics," K. Araujo, P. Charpentier, M. Drickamer, B. Kaplan, R. Leonard, R. Marottoli, R. Rohrbaugh, poster session at the Gerontological Society of American Annual Scientific Meeting, November 2003.
31 "Ethical Issues Concerning Human-Machine Relationships in Health Information Technology," Bioethics and Health Information Technology, Miami, April, 2004.
32 "Design And Testing of a Tobacco Use Counseling Decision Support System," T. Marcy, G. Michel, B. Kaplan, S. Connelly, R. Shiffman, B. Flynn, poster, Translating Research into Practice and Policy, July 2006.
(does not include REFEREED PRESENTATIONS)
1 "An Interdisciplinary Approach to Project Management: A Panel" Sixth Annual Symposium on Computer Applications in Medical Care, October-November 1982. Organized and chaired panel session.
2 "Systems Analysis, Project Management, and Evaluation: Are Quantitative Methods Enough?" Seventh Annual Symposium on Computer Applications in Medical Care, October 1983. Organized and chaired panel session.
3 "Medical Systems Assessment: Interactionist Perspectives," Fifteenth Annual Symposium on Computer Applications in Medical Care, November, 1991. Organized and chaired panel session.
4 "Information Systems Development: The Hidden Language, The Open Agenda," IFIP WG8.2 Working Conference: The Impact of Computer Supported Technologies on Information Systems Development, June 1992. Co-organized (with J. Kendall) and moderated refereed panel.
5 "Soft Tools for Hard Problems: Social Sciences Methods Supporting the Implementation of Systems," Fifteenth Annual Symposium on Computer Applications in Medical Care, November, 1991. Co-organized (with D. Covvey) and chaired workshop.
6 "Quality and Information Technology: A Marriage in the Making," Sixteenth Annual Symposium on Computer Applications in Medical Care, November 1992. Organized and chaired workshop.
7 "The Use of a Hospital Information System: Social and Organizational Factors," Annual Conference, Society for the Social Studies of Science, November 1993. Co-organized and co-chaired (with J. D. Anderson) conference paper session.
8 "Images and Objectivity," Annual Conference, Society for the Social Studies of Science, October 1994. Co-organized and co-chaired (with J. Douard) conference paper session.
9 "Information Systems in Health Care and Medicine," Sixte enth Annual International Conference on Information Systems, December 1995. Organized and chaired research exchange session.
10 "Information Systems Qualitative Research in Health Care," IFIP WG8.2 Working Conference on Information Systems and Qualitative Research, May 1997. Organ ized and chaired panel session.
11 "Broadening the Basis of IS Research," OASIS 97: Exploring New Ideas, Methods, and Problems in Information Systems Research (sponsored by IFIP WG 8.2), December 1997. Organized and chaired panel session.
12 "Best Practices: Software Development and Implementation", The American Medical Informatics Annual Symposium, November 1998. Organized panel session.
13 "People and Organizational Issues: Towards an Agenda for the Tur n of the Century", The American Medical Informatics Annual Symposium, November 1999. Organized and chaired panel session.
14 "Learning and Teaching Qualitative Research: A View from the Reference Disciplines of Anthropology and History", IS2000:The Social and Organizational Perspective on Research and Practice in Information Technology (IFIP WG 8.2 Working Conference 2000), June 2000. Organized and chaired panel session.
15 "Consumer Health Informatics: Towards a Policy for AMIA," The American Medical Informatics Annual Symposium, November 2000. Organized and chaired workshop session.
16 "New Approaches To Evaluation: Alternatives To The Randomized Controlled Trial - Qualitative Approaches to Design and Evaluation: Theory and Practice," Medinfo 2001: Tenth Conference on Medical Informatics, September 2001. Co-organized (with N. Ellis and E. Klecun-Dabrowska) panel.
17 "New Approaches To Evaluation: Alternatives To The Randomized Controlled Trial - Quanitative Models for Evaluation," Medinfo 2001: Tenth Conference on Medical Informatics, September 2001. Co-organized (with N. Ellis and E. Klecun-Dabrowska) panel.
18 "Evaluation in the UK's National Health Service," Co-organized (with N. Ellis and E. Klecun-Dabrowska) and moderated workshop. Medinfo 2001: Tenth Conference on Medical Informatics, September 2001.
19 "Incorporating The Social Into Medical Informatics," American Medical Informatics Association Annual Symposium, November 2002. Organized panel session.
20 "Crossing Disciplinary Boundaries: Reflections on Information Systems Research in Health Care and the State of IS," Relevant Theory and Informed Practice: Looking Forward from a 20-Year Perspective on IS Research (IFIP WG 8.2 Working Conference 2004), July 2004. Co-organizer (with M. Chiasson, T. Cornford, and E. Davidson) and panelist.
21 "Strangers in a Strange Land: The Challenges and Opportunities of IS Research in Healthcare," Americas Conference on Information Systems, August 2004. Co-organizer (with M. Chiasson and E. Davidson) and panelist.
21 "Gender and Role Identity in IT Design and Use," Medinfo 2004: Eleventh Conference on Medical Informatics, September 2004. Co-organizer (with P.F. Brennan), chair, and commentator.
22 "Avoiding The F-Word: IT Project Morbidity, Mortality, and Immortality," American Medical Informatics Association Annual Symposium, November 2006. Organizer and chair.
23 "Interdisciplinary Windows for Studying Information Systems in Healthcare: Challenges and Opportunities," Information Technology in Health Care: Socio-Technical Perspectives, September 2004. Co-organizer (with M. Chiasson and E. Davidson) and panelist.
1 "Acceptance and the Systems Analyst: Consideration of User Needs and Expectations," Biomedical Computing Symposium of the US Spring 1978 Symposium of the Digital Equipment Computer Users Society (DECUS).
2 "A Computer Is...," Information Management Systems Making Them Work for You, a seminar for nurses held by The Professional Peer Group and Triton College, April 1989. Invited speaker.
3 "Computer Basics for the Small Business," a seminar presented by the National Association for Women Business Owners, Chicago Chapter, June 1982. Invited faculty.
4 "The Health Care Informatics 'Lag'," International Scientific Conference on The Impact of Informatics on Health Care Services: Analyses, Methodologies, Projects, Bologna, Italy, September 1990.
5 "Prediction and Management of Change Following Implementation of Medical Computing Systems," Royal Hallamshire Hospital, University of Sheffield and Sheffield Health Authority, Sheffield, England, January 1991.
6 "The Computer Prescription: Medical Computing and Computerization Movements," Teaching Global Issues: International Perspectives on Science, Technology, and the Environment, The Yale Center for International and Area Studies Summer Institute, July 1997.
7 "Story Telling and Medical Computing," workshop on Understanding Information Technology, Globalization, and Changes in the Nature of Work, University of Alberta, July 1997.
8 "Social and Organizational Issues in Evaluation: The 4Cs Social Interactionist Framework," Making Medical Informatics Work 1999, Manchester Metropolitan University, February 1999.
10 "Changing Practice Patterns with CDSS: Change Management and Evaluation Issues," Keynote panel, American Medical Informatics Association Spring Congress, May 2000.
11 "Consumer Informatics Supporting Patients as Co-Producers of Quality", American Medical Informatics Association Spring Congress, May 2000. Organized and chaired all sessions in conference track.
12 "Organizational Readiness for Clinical Information Technologies: Culture, Change Management, and Evaluation," Medinfo 2001: Tenth Conference on Medical Informatics. September 2001. Tutorial session.
13 "Evaluating Information Systems in Organizations," American College of Medical Informatics Meet the Experts, American Medical Informatics 2001 Annual Symposium, November 2001.
14 "Organizational Readiness for Clinical Information Technology: Culture, Change Management, and Evaluation," e-Health 2002, Annual Meeting of COACH – Canada's H ealth Informatics Association, and CIHI – the Canadian Institute for Health Information, April 2002. Tutorial session.
15 "Evaluation - A Tool for Success," e-Health 2002, Annual Meeting of COACH – Canada's Health Informatics Association, and CIHI – the Canadian Institute for Health Information, April 2002. Keynote address.
16 "Ethical Issues in Consumer Health Informatics," Medico-Religous Committee's 18th Annual Lecture for the Hampden District Medical Society of the Massachusetts Medical Society, October 2002.
17 "Evaluation Plenary Panel," American Medical Informatics Association Spring Congress, May 2003.
18 "Evaluation for People, Organizational, and Social Issues - a Tool for Success," Universi ty of Illinois at Chicago Distinguished Lecture Series in Health Informatics, January 2004.
19 "Ubiquitous Computing for Health and Medicine," Designing Ubiquitous Information Environments: Socio-technical Issues and Challenges (IFIP WG 8.2 Working Conference 2005), July 2005. Organizer and moderator of invited panel session.
20 "Evaluation: Building out the Evidence Base for Informatics," American Medical Informatics Association Spring Congress May 2006.
21 "Same System - Different Views: Evaluation and ICT Adoption," Ontario Hospital Association HealthAchieve, November 2006.
22 "New Avenues for e-Health Research," Pacific Edge E-Health Innovations, Kay-Claremont Graduate University Symposium, December 2006.
23 "Ethical Dilemmas and New Home Health Care Technologies," keynote address at Education and Health Professionals in the New Millenium: Technological Advances, Multicultural Competence, Documented Outcomes and Evidence-Based Practice, Conference in Celebration of the Tenth Anniversary of the College of Education and Health Professions, Sacred Heart University, Fairfield, CT, March 2007.
1 "Computer Use at Michael Reese: A Survey of Non-Administrative Computer Facilities at Michael Reese Hospital and Medical Center," Michael Reese Computer Lunch Series, October 1978.
2 "The Myth of the 'Lag' in Medical Computing: The Relationship Between Policy and History," Fishbein Colloquium, University of Chicago, October 1983.
3 "The Computer Prescription: Medicine, Computers and Public Policy," Workshop in Health Administration Studies, Center for Health Administration Studies, Graduate School of Business, University of Chicago, November 1983.
4 "Implementing Computer Applications," QA Associates, College of Business Administration, University of Cincinnati, May 1984.
5 "Implementation Strategies for Clinical Laboratory Systems," Research Seminar, Department of Pathology, University of Cincinnati, October 1984.
6 "Perceptions and Paradigms in the Diffusion of Medical Computing," Colloquium, Department of Sociology, University of Cincinnati, February 1985.
7 "Effects of a Computer System on Perceptions and Work in Clinical Laboratories (Preliminary Results)," B. Kaplan, D. Duchon and R. Katerberg, Research Seminar, Department of Pathology, University of Cincinnati, June 1986.
8 "Organizational Considerations for Implementing Computer-Based Patient Records: What Evaluation Can Tell Us," Yale University School of Medicine Center for Medical Informatics, January, 1994.
9 "Implementing and Evaluating Computer-Based Patient Records: The 4Cs of Success," Northwestern (University) Memorial Hospital Medical Informatics seminar, November 1995.
10 "Implementing and Evaluating Computer-Based Patient Records: The 4Cs of Success," CAUSA Health Care Informatics seminar, Hogeschool Eindhoven, December 1995.
11 "Evaluation: What is It?" Yale University School of Medicine Center for Medical Informatics post-doctoral seminar, April 1997.
12 "Qualitative Methods in Evaluation," Yale University School of Medicine Center for Medical Informatics post-doctoral seminar, May 1997.
13 "Social and Organizational Issues in Evaluation: The 4Cs Social Interactionist Framework," Medical Informatics Seminar, Columbia-Presbyterian Medical Center, November 1999.
14 "Qualitative Research in Medical Informatics," Yale University School of Medicine Center for Medical Informatics post-doctoral seminar, February 2000.
15 "Change Management," Yale University S chool of Medicine Center for Medical Informatics post-doctoral seminar, March 2000.
16 "Research and Ethical Issues Arising from Ethnographic Interviews of Patients’ Reactions to an Intelligent Interactive Telephone Health Behavior Advisor System," Yale University School of Management Organizational Behavior research seminar, September 2000.
17 "Qualitative Evaluation in Medical Informatics," Yale University School of Medicine Center for Medical Informatics post-doctoral seminar, October 2001.
18 "Love, Guilt, and the Telephone: Personal Relationships with an Automated Health Counselor," Yale University Interdisciplinary Bioethics Project seminar, February 2002.
19 "Love, Guilt, and the Telephone: Personal Relationships with an Automated Health Counselor;" Yale University Anthropology Department; Health, Science, and Culture lunch series, October 2002.
20 "Same System - Different Views: Dilemmas and Research Avenues for IT Adoption and Use" Decision Systems Group-Brigham and Women's Hospital, and the Center for Biomedical Informatics-Harvard Medical School, April. 2007.
21 "Same System - Different Views: Dilemmas and Research Avenues for IT Adoption and Use" The Business-IT Council at Bentley College, April, 2007.
22 "Same System - Different Views: Dilemmas and Research Avenues for IT Adoption and Use" Department of Management, Worcester Polytechnic Institute, April. 2007.
23 "Same System - Different Views: Dilemmas and Research Avenues for IT Adoption and Use" Medical Information Systems Unit, Boston University Medical Center, April. 2007.
1 "Biomedical Computing Symposium of the US Spring 1978 Symposium of the Digital Equipment Computer Users Society (DECUS). Organized and chaired session.
2 "Computer Lunch Series, Michael Reese Hospital and Medical Center, monthly interdepartmental seminar, 1978-79. Organized and chaired series.
3 "Information Management Systems: Making Them Work for You," seminar for nurses held by The Professional Peer Group and Triton College, April 1979. Invited commentator and moderator.
4 "Technological Innovation and Medicine: Social Influences and Consequences," 25th Annual Meeting, Society for the History of Technology, October 1983. Invited session organizer.
5 "Qualitative Methods for Desktop Information Technology Research," IF IP WG8.2 Working Conference on Desktop Information Technology, June 1989. Panel Moderator, participant, and invited organizer.
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Advisory Board for a leading medical products company |
1999-2000 |
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Futures Council for a home healthcare company |
2002 |
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Erasmus Medical Center Rotterdam - Project on "The development and validation of a toolbox for evaluation of IT applications in health care" |
2002-2004 |
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University of Manchester Centre for Research in Systems in IS (CRISIS) |
2004- |
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Illinois Institute of Technology Center for the Management of Medical Technology (CMMT) |
2004- |
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American Medical Informatics Association | |
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Working Group: People and Organizational Issues |
1998-2000 |
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Consumer Health Informatics Task Force |
1999-2001 |
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International Medical Informatics Association |
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Working Group 13: Organizational and Social Issues |
1999- |
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Yale University Interdisciplinary Bioethics Project |
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Working Research Group on Technology and Ethics |
2001-2005 |
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Yale University Whitney Humanities Center | |
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Working Group on Science, Technology, and Utopian Visions |
2004- |
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Chicago Association for the Study of Health Behavior |
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Newsletter co-editor (with J. Maxwell) |
1983-1984 |
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Association for Data Resource Management |
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Newsletter Editor |
1986 |
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American Medical Informatics Association |
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Connections, Working Group-20:
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1991-1992 |
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International Medical Informatics Association |
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Working Group-13: Organizational Impacts |
1995- |
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Physicians and Computers |
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Editorial Advisor |
2001 |
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CONFERENCE PROGRAM CHAIRS and COMMITTEES
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American Medical Informatics Association |
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Doctoral Consortium on Organizational Issues in Medical Informatics |
2005 |
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Symposium Scientific Program Committee |
2003 |
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Symposium Scientific Program Committee |
2001 |
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Spring Conference Scientific Program Committee |
2000 |
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International Conference on Information Systems |
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Conference Program Committee |
1998 |
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International Federation for Information Processing |
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Working Group 8.2, The Interaction of Information Systems and the Organization |
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Program Chair (with D. P. Truex, III, D. Wastell, and A. T. Wood-Harper) |
2004 |
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Program Committees - Working Conferences |
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IS2000:The Social and Organizational Perspective
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2000 |
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Information Systems and Qualitative Research |
1996 |
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Information Technology and Changes in Organizational Work |
1995 |
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Information Systems Development: |
1993 |
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Information Systems Research Arena of the 90s |
1990 |
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IT in Health Care: Socio-technical Approaches |
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Program/Organizing Committee
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2004 |
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ACM History of Medical Informatics Conference |
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Program Committee |
1987 |
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American Medical Informatics Association |
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Diana Forsythe Award Committee |
2000- |
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Claude R. Lambe Fellowship Academic Review Committee |
1990-1998 |
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American Society for Testing and Materials |
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Subcommittee E31.13 (formerly E31.07):
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1979-1987 |
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Government Agencies
2002 National Science Foundation, Information Technology in the Work Force
1999 National Health Research and Development Program, Canada
1999 Department of Health, Information and Communication Technology Research Initiative, UK
National Endowment for the Humanities, US
Journals
Accounting, Management and Information Technology
Artificial Intelligence in Medicine
Communications of the ACM
European Journal of Information Systems
Information and Organization
Information Systems Journal
Information Technology & People
The International Journal of Management Science
The International Journal of Medical Informatics
Journal of the American Medical Informatics Association
Journal of the Association for Information Systems (JAMIA)
Journal of Biomedical Informatics
Journal of Information Systems
Journal of Management Systems
Knowledge: Creation, Diffusion, Utilization
Management Information Systems Quarterly (MISQ)
Methods of Information in Medicine
Omega: The International Journal of Management Science
Science, Technology, and Human Values
Social Studies of Science
Technology Studies
The Information Society
Yearbook, International Medical Informatics Association
Conferences
2007 American Medical Informatics Association (AMIA) Fall Symposium
2004 Americas Conference on Information Systems (AMCIS)
2003 International Conference on Information Systems (ICIS)
2002 International Conference on Information Systems (ICIS)
2002 American Medical Informatics Association (AMIA) Fall Symposium
1999 IS2000: The Social and Organizational Perspective On Research and Practice in IT,
IFIP WG8.2 Working Conference
1998 International Conference on Information Systems (ICIS)
1995 Information Systems and Qualitative Research, IFIP WG8.2 Working Conference
1993 Decision Sciences Institute
1993 Information Systems Development: Human, Social, and Organizational Aspects,
IFIP WG8.2 Working Conference
1990 Information Systems Research Arena of the 90s, IFIP WG 8.2 Working Conference
11th Annual International Conference on Information Systems
21st Annual Conference on End-User Computing, ACM
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American Medical Informatics Association |
1993- |
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Association for Computing Machinery |
1986- |
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Association for Information Systems |
1995-2000 |
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IEEE Computer Society |
1994-2000 |
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International Federation for Information Processing, Working Group 8.2: The Interaction of Information Systems and the Organization |
1987- |
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Society for the History of Technology |
1972-1974, 1986- |
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Society for the Social Studies of Science |
1987- |
DEPARTMENTAL and UNIVERSITY ACTIVITIES
Chair:
Senate Research Committee
Publicity Committee
University of Cincinnati Medical Center, Integrated Academic Information Management System
Evaluation Task Force
School Representative:
Faculty R eview Committee
Sigma Xi Quinnipiac Challenge Awards Committee
Department Representative:
Library Representative
Business School Graduate Curriculum Committee
Business School Working Paper Committee
Campus Academic Honesty Committee
Business School Intellectual Contributions Committee
Member:Graduate Curriculum
Ph.D. Program Planning
Faculty Recruiting and Retention
Information Systems Curriculum
University of Cincinnati Medical Center Integrated Academic Information Management System
Executive Steering Committee and
Behavioral and Attitudinal Task Force
"Quality Improvement in Health Care," with W. Harris, Quinnipiac College Interdisciplinary Fa culty Mentored Student Research Summer Scholarship Program, Summer 1993.
Quinnipiac College, Computer Science Student Association.
Introduction to Computer Concepts
A required business school computer literacy course, including spreadsheets and Pascal programming on microcomputers and mainframes.
Computer Literacy
A course required of all stud ents throughout the institution in information literacy, critical thinking, and problem solving.
Introduction to Programming
Introductory courses in Pascal, PL/I, BASIC, and FORTRAN. Pascal and PL/I were required for all IS majors.
Software Engineering
A course in program design principles, required for IS majors. I have taught this as a project-based course using a variety of projects and languages.
Systems Analysis and Design
A two-term senior-level course, requ ired of IS majors, in which student teams work with clients on real projects, starting with problem definition and ending with implementation. Projects have included a variety of applications that run on microcomputers and mainframes. Project sites have included Federated Department Stores, Formica Corp., and campus.
Computer Information Systems in Health Care
A course surveying the use of computers for clinical and administrative purposes in health care organizations. I developed this course as an elective for students in computer science/information systems, allied health, health administration, and nursing.
Computers in Radiology
A course about computers and how they are used in radiology. The course discusses computer fundamentals, operation, and applications associated with clinical imaging. It is required for students in the Diagnostic Imaging (Radiology Technologist) Program and is an elective for computer science/information systems students. I totally revamped the curriculum for this course.
The Ethics and Policy of New Technologies
Using readings, films, and discussions, this course provides an interdisciplinary examination of the ethical and policy questions surrounding new or anticipated future technologies, including nanotechnology, artificial intelligence, genetic engineering, cyborg technologies, surveillance, robotics, and psychopharmacology. An elective seminar I co-developed and taught with N. Bostrom in the Ethics, Politics, and Economics program at Yale University
Technology and Identity: Human Relationships with Technology
This course takes an interdisciplinary approach to examining our relationships with contemporary new technologies and, in the process, explores how thinking about technology reflects and influences how we think about ourselves. Advances in genetics, robotics, and artificial intelligence raise questions about human identity. These questions reflect contemporary concerns with deep, long-standing concerns of what "human" means. These themes are examined through historical, sociological, cultural, policy, scientific, and utopian writings. While technology in general is the primary focus, artificial intelligence, robotics, nanotechnology, and genetic engineering serve as the main technological examples. An elective seminar I developed and taught in the College Seminar program at Yale University.
Sociology of Science and Technology
Comparison of philosophical, sociological, and historical approaches to science and technology. Examination of philosophy of science, social studies of science, philosophy of technology, sociology of technology, and history of science and technology. Topics include progress/decline, rationalism/relativism, internalism/externalism, contructivism/realism, "science wars," ethnography of science, techno-science, risk society and policy issues. An elective seminar I taught in the Ethics, Politics, and Economics program and Department of Sociology at Yale University.
Information Systems for Management and Control
Required core course for all MBA students.
Concepts in Systems and Information
Required introductory M.S. course concentrating on systems concepts and the systems life cycle. For this course, I created an extensive list of readings for students to use as a reference throughout future study.
Human Factors in Information Systems
Required second course in M.S. program, focusing on aspects of change surrounding the introduction and use of information systems. In this course, I inaugurated a field project in which students studied changes caused by a new computer information system and analyze users' reactions. Project sites have included National Technical Information Service, the Agency for International Development, local business, and campus offices.
Implementation Issues in Computing
Graduate elective seminar for M.B.A., M.S., and Ph.D. students on behavioral and managerial implementation issues. Students studied the implementation of actual computer information systems through readings and projects.
Research Paradigms in Information Systems
A seminar for doctoral students on the variety of approaches to research in information systems. I instituted this course, which was to become a required course in the doctoral program.
Psychological Aspects of Computer Programming
An elective seminar that I developed for M.B.A., M.S., and Ph.D. students exploring the psychology of computer programming and how to manage programmers.
Medical Computer Applications
A graduate elective I developed for surveying the ways in which computers are used in medicine and health care. Course participants included students and hospital staff.
Computers in Medicine
A graduate elective I developed. The course focuses on managerial issues in using computer information systems in medicine and health care. Course participants included students along with hospital staff, department heads, and administrators.
Managing Computer Information Systems in Health Care
A graduate elective I instituted to address the management and implementation of computer information systems in health care organizations. Course participants included MBA and health management students drawn from information systems directors, clinical coordinators, nurses responsible for systems implementation, laboratory information systems coordinators, and members of state commissions.
Social and Organizational Issues in Health Informatics
Guest teacher for section on evaluation for this on-line course at University of Illinios - Chicago.
Post-Doctoral Fellowship in Medical Informatics
I have been responsible for teaching the evaluation and change management components of the seminar course at Yale School of Medicine Center for Medical Informatics.
American Medical Informatics Association 10x10 Program
University of Illinois at Chicago
Guest teacher for the face-to-face session of this on-line one-semester course that provides an overview
of the health informatics field, emphasizing key issues and challenges for the field. August 2007